How can we help?
For MoriPoko support, email [email protected].
Include your device model, game version, what happened and the steps that led to it. For a connection problem, tell us whether you were using Wi-Fi or mobile data. Please leave passwords, login codes and payment information out of your message.
Online identity and saves
Guest play uses an identity associated with the app installation. Optional Epic sign-in can link or recover your MoriPoko online identity. If the game offers two identities, choose carefully: switching identities does not merge puzzle progress.
Puzzle progress, player names and preferences stay on the device. Epic sign-in does not synchronise those local saves.
Privacy and deletion
- Read the MoriPoko privacy policy.
- Request account or data deletion, including if the app is no longer installed.